There are a few reasons why a factory reset might be necessary: If you've tried all of the above steps and are still having difficulty with your Keypad, you may need to perform a factory reset on this device. This will remove device settings such as chirps and volume adjustments and reset the device back to the original default settings. The device should be removed and can now be setup again in the Ring app.įactory Reset Ring Alarm Keypad (2nd Generation) Tap Remove and the app will say “Removing device, listening for device to remove.”.This will remove your entire Ring Alarm network and you’ll need to reset every device. Tap Z-Wave, then tap Remove Z-Wave Device.Ring Alarm Keypad (2nd Generation) Adds as a Binary Sensor You can leave the Keypad unplugged until ready to set up again. The app will let you know the device was removed. Tap Remove at the bottom of the screen.To remove your Ring Alarm Keypad (2nd Generation): Removing Ring Alarm Keypad (2nd Generation) When it is attempting to pair (listening), try pressing and holding the 1 key on the Keypad. Repeat the process of adding your Keypad (2nd Generation) if it won't connect.If nothing happens, tap the pinhole reset button on the back of your Keypad.

You may have to use a Ring Alarm Range Extender. If this doesn't work, move the keypad closer to the Base Station and plug it in. Unplug the Keypad from your power outlet and then plug it in again.If your device shows that it's waiting to connect in the Ring app, but nothing happens: Ring Alarm Keypad (2nd Generation) won’t connect To change modes settings for your Keypad: LEDs light up only when you press a button on your Keypad (preserves battery power). If Keep Mode LED On is chosen but the Keypad (2nd generation) is unplugged, the Keypad will perform as if Motion Detection has been chosen to preserve battery power.LED lights will stay on at all times (when plugged into a working power source). The Ring Alarm Keypad (2nd Generation) allows you to choose between 3 modes: Modes settings for Ring Alarm Keypad (2nd Generation)

Having issues with your Ring Alarm Keypad (2nd Generation)? Learn to switch between modes, connect to your Ring Alarm system, and more.

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